How to I freeze/suspend or cancel my monthly membership?
Do you have a late policy?
Anyone arriving more than 10 minutes after class starts will not be allowed to enter the class. We believe that a yoga class is a journey meant to have a beginning, middle and end.
Is there an age limit?
Students must be 14 and older in order to practice in our classes. If you are between 14 and 17 years old, please bring a waiver signed by your parent/guardian on your first visit.
What happens if I leave without paying?
We are authorized to charge the drop-in fee to your account, should you leave the studio without paying.
What happens if I need to cancel my membership before I’ve fulfilled the contract?
We will encourage you to freeze/suspend your account if it’s for issues that may be alleviated in 3 months or less. However, if you must cancel you will be responsible for paying 40% of what is left owing on your contract.c
I signed up for a workshop and paid, but now I have to cancel can I get my money back?
No. Unfortunately, we do not offer refunds on workshops.
Can I wait to pay until the day of the workshop?
All workshops must be paid upon registration. If you wait until the day of to pay, your spot will not be saved in advance.
Does my class package ever expire?
Some of our promotions do have expiration dates; however, our regular class packages do not expire.
I want upgrade/downgrade my membership. Who do I contact?